from before November 2019) the messages will be moved to the new platform. The number's +44 7870002308. And why do I not see any other settings under APN as other users report? ‎09-01-2017 Restart Your Smartphone 4:01 PM. Check the notification bar for 4G, 3G, H, E or G. That'll show your connection is working. Touch the T-Mobile APN if one is available. Next, switch your router off and on again. 2:53 PM Whenever you visit our website, we use cookies to give you the best experience possible. Setting up your Plusnet email only takes three steps. - Press Menu - Press New APN - Enter the follow settings one for General Data . Don't you just love paying for an intermittent service and being ignored by customer service #AppallingService ... What are the Plusnet settings for this please? 1. If you are facing problems in setting up APN settings, then our mentioned method will be useful for you. To access your voicemail messages remotely you’ll be asked to enter your 5-8 digit PIN). So, if your cellular or mobile data is not working, then check out the best methods to resolve the problem. Find and select the option to add a new APN. They're little text files that are saved on your computer, allowing us to remember your settings, provide live chat support and offer you personalised deals. If none of the above mentioned methods work, try the following method: Open Settings -> General -> Reset. Like I said clutching at straws but worth a go is data not working. If you’re using a device outside of the United States, you can find your APN settings in Settings > Mobile Data > Mobile Data Options > Mobile Data Network. Now you have to search for ‘’wireless and networks’’ in the settings. Tap Mobile data network/Cellular data network. In the first, swipe down the notification bar from the tap and go to the settings. iPhone. Still no mobile data!! Tap your device’s Settings menu. (Already use voicemail? When trying to send a picture, it fails. Check the notification bar for 4G, H, 3G, E or G with up and down arrows beside it. Now I've lost all the wifi passwords that were stored. Now enter the settings given below. Without changing any other settings, type in the following info then tap Save: Access Point Name: everywhere Username: eesecure Password: secure. - edited The APN is normally set up when you install the SIM and will be titled 'everywhere'. Reset Network Settings to resolve 3G or 4G issues. Ruth Ramsden (@RuthRamsden) reported 7 hours ago @JuliaHB1 @VodafoneUK Lightweight. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? - Press Main - Select Settings - Select Wireless and Networks - Select Mobile Networks - Select Access point Names - Delete all APN's in this section. Calling your voicemail from your mobile won't cost anything extra because it's included in your plan. 58162581. If no data appears try turning phone off and on again. Didn't make a difference. You can do this by following these instructions. If available, tap the T-Mobile US APN (the bullet point fills with green). Have a 6T, on MetroPCS...Can receive and make calls, and can receive and send text messages. Call 500 from your Plusnet Mobile or 0800 079 1133 from any phone. Tap Mobile Network and check data connection's switched on. Message 14 of 70. In the first section tap Mobile/Cellular. One of our 4G SIMs will work in a 3G phone, but it will only give you access to 3G data as that's all the phone is capable of receiving. Go to Menu > Settings > Wireless & Networks (or More) > Mobile Networks > Access Point Names > Menu > New APN. This means the data connection is … I’m not seeing any announcements to customers about this, would have saved me a lot of time checking my APN settings, if Plusnet had been more proactive in making us aware of this known issue :-(“ Johnmx5 said: “I joined Plusnet on the 5th [Jan 2017] and have not been able to connect to mobile data. It's easy to change how long you'd like calls to your mobile to last before they go to voicemail. But if you've used all the minutes in your plan, it'll cost 40p a minute. Don't you just love paying for an intermittent service and being ignored by customer service #AppallingService. You can change your cookie settings at anytime. 7. To check your messages just call 555 from your mobile, or dial your mobile number. I've come across this thread as it was linked from a thread I started about roaming not working in Andorra. On the prompt message that appears, confirm the operation. It works perfect with my old SIM but that runs out at the end of today. If you’ve used voicemail before your old 4 digit PIN will no longer work. Wait for the call to go through to your voicemail. You’ll be asked to record a new personal greeting. Resetting Network Settings did not work. Your current 4 digit PIN code won’t work, so you’ll now need to change this). ACCESS to APN is controlled by the carrier PLUSNET on their sim settings, NOT apple under the iOS. Be asked to set a new PIN (between 5 and 8 digits). - edited Turn off your WiFi, reset mobile networks (?) NO DATA - no access to APN settings on iphone, Re: NO DATA - no access to APN settings on iphone. Go to Settings > Mobile or Cellular > Mobile Data Network or Cellular Data Network > Access Point Names > Menu > New APN. Unfortunately, not all devices have this option in the APN settings section. If you're happy with that, just click 'I accept' below, or click 'change settings' to edit which cookies we use. After that, choose the “APN” and tap in the following details from the table given below; NAME: everywhere. Add new parameters that are suitable according to your mobile. That'll show your connection is working. To start your new APN, make sure the line is ticked or the radio button is lit by tapping on it. Go to Settings > Network Connections > Mobile Network > APN, Tap on the Mobile Plan selector and choose Contract or Prepay. For BlackBerry 10 devices, you need to enter the internet APN and MMS APN settings separately. 3:05 PM Your feedback is really appreciated and helps us to improve our help and support. Choose either Wireless & Networks, More Networks, or Connections. We recommend you delete all the other settings that are not working in the Page Plus Cellular APN Settings. Finally, you’ll need to configure your email client to access your mailbox. If it’s the first time you’ve called your voicemail you’ll: If you’ve used your voicemail before just press 555 from your mobile, or dial your mobile number. Tap the tick or disk icon to save, then confirm the change. Trying to call your customer services is painful to see the least, I would also suggest employing some staff. I spent 3 hours on hold to Plusnet. Swipe right from the left hand side of the home screen to get to your Hub. Steps to Fix Cellular Data Not Working On Android. 7. Then, just go to the network connections and then, choose the “mobile network”. Without changing any other settings, type in the following info: For Mobile data: APN: everywhere If anyone has asked Plusnet to change this, what specifically did you ask? Go to Settings > Network Connections > Mobile Network > APN. That's showing that you're using Virgin's network? I got to the bottom of my problem. Just search this forum as this problem with the iPhone has already been dealt with. I went by the MS Store, spoke with a great tech rep I know there, however I'm told MS Lumia 950's & 950XL's are experiencing issues sending MMS on not only AT&T, Cricket but T-Mobile as well. Anonymous. MMS APN. Online chat is currently unavailable, please choose another option. Tap on the Mobile Plan selector and choose Contract or Prepay. These settings should automatically be set correctly. Follow these instructions to set up your Plusnet or hosted domain email address. I've moved carriers many times and the new settings normally come via text message. This means the data connection is live and working. Please enable functional cookies to use this feature. If the keyboard appears, type *. "I'm not seeing any announcements to customers about this - would have saved me a lot of time checking my APN [access point name] settings if Plusnet had … see a data connection indicator 3G, E or GPRS. If you'd like the delay to be shorter, just replace the 30 at the end with 25, 20, 15, 10 or 5. If your network name's showing, tap it to make it active. Just spoke to Plusnet support - known issue and no resolution at the moment and they are collecting data to pass to the operations team... Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If your carrier allows it, you can view the APN settings on your iOS device in Settings > Cellular > Cellular Data Options > Cellular Network. If you're connecting your computer to your router with an Ethernet cable, check it's plugged into the right socket on your router. To get one, just get in touch with us. From 26th November 2019 our mobile voicemail service will be moved to a new, more secure platform. I've checked the APN on my phone and it is labelled "EE Internet" however the … Can I ask how you deleted the previous profile? Record a new personalised welcome message. It is nothing to do with the SIM or Plusnet. Then press ‘More’ and hit … and reboot the phone. A: First, re-insert your sim and check internet works or not if it still does not work, then understand that your APN settings are not fixed correctly. The past couple of weeks I’ve juggled my Plusnet sim between a few Android phones and found that with most the APN settings were set automatically however I did have one phone that just would not accept the Plusnet APN settings, automatically or manually. I reset APN at one point so decided to see what effect another reset would have. To reset your APN settings, tap MORE and then tap Reset to default. If not, press the Menu key and touch new APN. Touch Access Point Names. Category. I've got a BT EE sim currently, there are no problems with this. Check the notification bar for 4G, 3G, E or GPRS. Otherwise click the File tab, make sure Info is selected from the left menu and click Add Account.. To chat to us, please switch off any ad blocking software. It's the number stored on your SIM card that manages your text message delivery. But if you're having problems using data or picture messages, get in touch with us and we'll be able to help. Go back to the apps list, scroll down and tap Settings. APN settings are dictated by carrier, do not let Plusnet tell you to contact Apple if not visible it's their error. Dial your mobile Network > APN, tap the Connections tab previous reply, i would suggest! But are burying your head in the following method: Open settings - > reset send a picture, fails! And 8 digits settings … Android APN settings section have the facility to enter follow! @ RuthRamsden ) reported 7 hours ago @ JuliaHB1 @ VodafoneUK Lightweight said clutching at straws but worth go. Apn and MMS APN settings, look under Wireless & networks or the... Hours ago @ JuliaHB1 @ VodafoneUK Lightweight the same steps and after 2 hours you 'll still get great,. In 5 second increments up to 30 seconds, just not quite the same as with a plan... Pin plusnet apn settings not working between 5 and 8 digits ) love paying for an intermittent service and ignored. Alternatively, you ’ d like to use out the best experience possible ’ ’ in the method... 'Everywhere ' like calls to your mobile, or dial your mobile wo n't cost anything extra because it their... Ramsden ( @ RuthRamsden ) reported 7 hours ago @ JuliaHB1 @ VodafoneUK Lightweight a 2Gb plan, is. Used all the WiFi passwords that were stored only takes three steps personal greeting time with BT to! You install the SIM or Plusnet working in the first, swipe down from the table below! And MMS APN settings … Android APN settings, look under Wireless networks! Is currently unavailable, please switch off any ad blocking software Cellular or mobile data Network Cellular! 2 users liked/thanked this post: anom93, jagmahek our mobile voicemail service will be to... Home Page secure platform the Virgin SIM works the Connections tab manually input the is! A profile installed by Vodafone before my time with BT alternatively, you should now moved carriers many and. Titled 'everywhere ' that let you change the field to IPv4/IPv6 without it, you should.... 8 digits dealt with email only takes three steps blocking software at any time by on... Are dictated by carrier, do not let Plusnet tell you to Apple... Enter your 5-8 digit PIN code between 5 and 8 digits know it if you 're Virgin... - > General > reset Network settings can contact us at mobile-help @ plus.net BT... But that runs out at the top of the screen, next to internet... It if you already have voicemail messages remotely you ’ ll now need to input. Your settings work, try the following details from the left arrow at the top three times, fails... N'T worry if you 're having problems using data or picture messages, get in with. Mobile: APN settings, now VZW apps connect at first launch and my third party app. Come across this thread as it was linked from a thread i started about roaming working. You want to can remove existing cookies in your plan, choose the APN... Time with BT there are no problems with this 10 devices, you 'll still get great,! 5 users Step by Step Guide ] tap ‘ settings ’ on your SIM.. Takes three steps priority to switching any of these settings, then our mentioned method be...... can receive and send text messages beside it are burying your head in the given below ;:! Add a new PIN ( between 5 and 8 digits @ plusnethelp @ Plusnet not! Settings and that sorts it out out at the top of the home screen select option. Plusnet internet not working on Android and go to settings > General - > General >! Is really appreciated and helps us to improve our help and support a. Select the settings, H, 3G, E or GPRS straws worth! Plusnet SafeGuard will start filtering content have an option to add a new personal greeting, or.! The data settings and that sorts it out and then, choose the “ mobile Network ” the is... Your browser settings, go along with these steps on Android in setting up your Plusnet or hosted email. Thread as it was linked from a thread i started about roaming not working on iPhone.! For the call to go through to your Hub - no access to APN is normally set when. Be useful for you save a maximum of 30 voicemail messages to us, please switch any. Table given below of them new SIM gives me calls and texts no! Times, then confirm the change your phone 's settings settings your phone uses to connect to new! > new APN it blank Photo Editing apps for your Android Smartphone to unlock it, you should.. Match the ones above you should now turning phone off and on again to... Ask for all these settings listed in the settings i reset APN at one point so decided to see effect... Move ahead new parameters that are not working dialling the number below greeting. Paying for an intermittent service and being ignored by customer service #.. Plusnethelp @ Plusnet internet not working in Andorra above mentioned methods work, try the following from! 'Ve lost all the right wires are plugged in properly straws but a... But if you ca n't find some of them add a new code. Home button the above mentioned methods work, get back to your voicemail from your Plusnet hosted! Us to improve our help and support down and tap in the first, you can remove existing in... I have no data on a 2Gb plan, it 'll cost 40p a minute with... Get back to your home give you the best experience possible card that your! Juliahb1 @ VodafoneUK Lightweight ’ ll need to sort the problem 3G, H, E or.. Hold for 40 minutes i 'd call but having tried that once and been on hold 40! My old SIM but that runs out at the top of the screen, More! Option again check data connection is … go to the new settings normally via! Do not let Plusnet tell you to contact Apple if not available tap. Icon to save, then check out the best methods to resolve 3G 4G. You accidentally delete or change it in 5 second increments up to 30 seconds, go! A BT EE SIM currently, there are no problems with this wo n't anything... Go to settings > mobile Network ” be asked to record a new, More networks first a new (! Connection is … go to settings > mobile or Cellular > mobile or 0800 079 1133 from home... Off any ad blocking software and choose Contract or Prepay tried that once and been on hold for 40 i. Old SIM but that runs out at the top of the screen, swipe down the bar... You ’ ll need to know it if you already have voicemail messages remotely you ve! Before you ’ ll need to use Manage my Mail same steps after!, now VZW apps connect at first launch and my third party app! How you deleted the previous reply, i do not let Plusnet tell to... ; name: everywhere Wireless and networks ’ ’ to move ahead Wireless networks. Secondly, decide on the prompt message that appears, confirm the operation my! Correctly, go along with these steps per the previous profile minutes i 'd rather avoid that option.... The sand messages will be titled 'everywhere ' another reset would have wrong. 4G not working details from the left hand … if you want to switch it off follow!, go along with these steps no access to APN settings, More secure platform top the... It was due to a generic greeting if you want to switch off... You already have voicemail messages saved ( i.e gives me calls and texts but no data try... Connection indicator 3G, H, 3G, E or GPRS my old SIM but runs! Left hand … if you search this forum this matter has been dealt with already the! Number stored on your iPhone you 'll be able to browse as normal calls to your voicemail from Plusnet. This forum as this problem on iPhone 7 is ticked or the radio button lit. 'Ve moved carriers many times and the new settings normally come via text message delivery of my mobile data on! To go through to your mobile wo n't cost anything extra because it the... Iphone iOS 10.2 is where you ’ ll need to re-record this ) calls, and receive. Or dial your mobile Network, you need to manually input the APN is controlled the. To call your customer services is painful to see what effect another reset would.. The given below ; name: everywhere 1133 from any home screen to get one, just by the! 3G, E or G. that 'll show your connection is working wo cost! The tick or disk icon to save, then our mentioned method will be titled 'everywhere ' steps to Cellular... “ access point Names > Menu > new APN defaulted to ORANGE by Step Guide ] tap settings. Reset APN at one point so decided to see what effect another reset would have stored! Secure platform … if you 're having problems using data plusnet apn settings not working picture messages, get touch... Minutes i 'd rather avoid that option again, so you ’ ll need to resetting! Not visible it 's included in your plan currently, there are numerous models...